Tuesday, 11 November 2008

Post Office Woes Continued


We followed the arrow directing us to the disabled entrance. It led us past the building and into a forbidding looking alley (Jack the Ripper might have felt comfortable here - but we certainly didn't!). What's more it had a slope, we carried on up the alley until we came to the entrance, the door had a bell which Paul pushed as the door was locked. Inside there was a light on but no sign of anyone, it was then that I noticed a sign attached to the wall, the post office was telling us in its own inimitable way that we shouldn't come before 2 pm - silly us, it was only 11am - and not at all on Saturdays!

To say we were a little peeved was an understatement. Paul did no more than wheel me back to the front entrance, park me and storm inside. He was in there for about ten minutes before he returned with a rather embarrassed looking post office manager in tow. I felt a bit sorry for her, I know she doesn't make the rules, but they are pretty appalling just the same. She explained that they couldn't alter the main entrance at all because of the listed building status (I've forgotten how many times I've heard
this excuse used in Stamford). apart from adding the two handles.I told her the handles were no use to me as I couldn't climb steps with or without them anyway.

She went on to say that the disabled entrance was actually in the mail sorting area, and as such was run by their staff, none of whom could work on the counter until 2 pm, because they had to sort the mail! She apologised like they all do, and said it was out of her hands like they all do. I agree about the listed building status actually as this is a lovely old building, but surely they could staff the disabled area for a few more hours a day. After all, how many other people in my situation come along before 2pm. - most of them I'll bet.

Royal Mail - look out - I'm coming!

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